National Casino Terms and Conditions

Accepting These Terms

By registering an account with National Casino you confirm that you have read, understood and agreed to these terms in full. If you do not agree with any part of them, you should not create an account or continue playing. We may update these terms from time to time to reflect changes in our games, payment options or obligations under Australian law, and the version published on this page is always the current one. Continued use of your account after an update counts as acceptance of the revised terms.

Eligibility to Play

• You must be 18 years of age or older to register or play at National Casino.
• You must be creating and using your account for personal, non-commercial entertainment only, not on behalf of anyone else.
• You are responsible for checking that online real-money play is permitted for you under the laws that apply where you live.
• One account per player, per household and per device. Duplicate accounts may be closed and any linked balances forfeited.
• You must provide accurate registration details, including a real name, date of birth and contact information that matches your identity documents.

Account Verification (KYC)

Before your first withdrawal, and at other points we consider necessary, we will ask you to verify your identity. This typically means a photo ID such as a driver's licence or passport, proof of address such as a recent utility bill, and confirmation of the payment method you used to deposit. Verification protects your account and helps us meet our obligations around fraud prevention and responsible gambling. Withdrawals are paused until verification is complete, and we may request additional documents if something does not match.

Deposits and Account Balances

All National Casino accounts run in Australian Dollars (AUD). Deposits made through PayID, POLi, Visa, Mastercard, Neosurf or supported cryptocurrencies such as Bitcoin, Ethereum and USDT are credited to your real-money balance once confirmed. You are responsible for any fees your bank, card issuer or crypto wallet provider may charge on their end. Funds in your account belong to you, but bonus funds and any winnings generated from them remain subject to the wagering conditions set out on our Bonus page until those conditions are cleared.

Bonus Terms Reference

Any welcome package, free spins offer or promotional bonus is governed by its own specific terms in addition to this page. Wagering requirements, eligible games, maximum bet limits during a bonus, and time limits to clear a bonus are all detailed on the Bonus page for the relevant offer. T&Cs apply to every bonus we run. Where a conflict exists between this general terms page and a specific promotion's terms, the promotion's own terms take priority for that offer.

Withdrawal Conditions

• Withdrawals are paid to a verified account in your name, matching the identity on file.
• Where possible, withdrawals are returned to the original deposit method, for example back to the same PayID, POLi bank link, card or crypto wallet you used to fund your account.
• Pending bonus wagering requirements must be cleared, forfeited or otherwise resolved before a withdrawal can be processed.
• We reserve the right to run standard fraud and anti-money-laundering checks on withdrawal requests, which may add processing time in individual cases.
• Minimum and maximum withdrawal amounts, along with current processing times, are listed on our Payments page.

Fair Play and Account Suspension

We expect every player to use their account honestly. Bonus abuse, use of banned strategies to exploit a promotion, providing false registration details, or attempting to operate multiple accounts can result in a warning, suspension or closure of an account, and forfeiture of any related bonus funds or winnings gained through the breach. If we suspect fraudulent activity or a breach of these terms we may place a temporary hold on an account while we investigate, and we will aim to communicate with you clearly throughout that process.

Responsible Gambling and Self-Exclusion

Players can set deposit limits, loss limits, session reminders or take a full break from their account through the tools described on our Responsible Gaming page. If gambling is becoming a problem, Gambling Help Online is available free of charge on 1800 858 858 or at https://www.gamblinghelponline.org.au/. Gambling should never be treated as a way to make money, and no outcome at National Casino is guaranteed.

Entity and Contact Details

The registered company name behind National Casino, along with our licensing details, is published in the site footer. Please confirm those details there rather than relying on any third-party source. For questions about these terms, reach out through the support contact options available once you are logged in, and our team, working hours aligned with Australian time zones, will assist you.

Related Pages

For the full picture before you play, see our Bonus terms for promotion-specific rules, our Payments page for deposit and withdrawal timing, and our Responsible Gaming page for account controls and support links. Ready to get started? Register for your National Casino account today.