Responsible Gaming at National Casino

Every account at National Casino is 18 or over, no exceptions. Age verification checks are part of our standard account review, and we reserve the right to request ID at any stage, including before a withdrawal. If you are under 18, or you are helping someone who might be, this is not the site for that and we would rather you leave now than sign up.

Deposit limits

You can set a daily, weekly or monthly deposit cap from your account settings. Once it is in place, our system blocks any deposit that would take you over it, regardless of which payment method you use, whether that is PayID, POLi, a Visa or Mastercard, Neosurf voucher, or crypto through Bitcoin, Ethereum or USDT. Lowering a limit takes effect straight away. Raising it or removing it is deliberately slower, there is a cooling-off period before the change applies, so a bad night doesn't undo a limit you set with a clear head.

Reality checks

Reality checks are on-screen pop-ups that appear at intervals you choose, showing how long you have been playing and, if you want it visible, your net win or loss for the session. They are easy to switch on from the same settings menu as your deposit limits and they don't interrupt gameplay beyond a short pause. For a lot of players this one small habit, a reminder every 30 or 60 minutes, is enough to catch a session running longer than planned.

Time-outs and self-exclusion

If you need a short break, you can pause your account for a fixed period, commonly 24 hours, 7 days or 30 days, and log in will simply be blocked for that stretch. For longer-term control, self-exclusion locks your account for a minimum period you set yourself, typically 6 months or longer, and during that time our support team will not reopen the account even if you ask them to. That's the point of it. Self-exclusion also removes you from marketing emails and bonus offers for the duration.

Warning signs worth taking seriously

• Chasing losses by increasing your stake to try to win back money
• Spending money set aside for rent, bills or groceries on deposits
• Lying to family or friends about how much time or money you spend playing
• Feeling irritable, anxious or low when you're not able to play
• Borrowing money, using credit, or selling items to fund deposits
• Neglecting work, study or relationships because of time spent gaming

None of these on their own mean there's a serious problem, but if a few sound familiar, it's worth using our limit tools now rather than waiting, and worth a call to Gambling Help Online on 1800 858 858. The service is free, staffed by trained counsellors, and completely separate from us, so there's no need to worry about how it reflects on your account.

Setting a budget that actually works

A workable limit is one you decide before you deposit, not one you calculate mid-session. Think in terms of entertainment spend for the week or fortnight, the same way you'd budget for streaming subscriptions or a night out, then set that figure as your deposit limit and leave it alone. Treat any win as a bonus, not as new money to reinvest. If you find yourself deposit-topping straight after a loss to keep playing, that's the exact moment to close the tab and use a time-out instead.

Support for family and friends

Gambling Help Online also supports people worried about someone else's gambling, not just the player themselves. If you're concerned about a partner, family member or friend, the same number, 1800 858 858, and the same website connect you with counsellors who deal with exactly this. You don't need to have any account details or be a National Casino player yourself to call.

Related pages

For details on funding your account within a set budget, see Payments. Bonus terms, including wagering conditions, are covered on the Bonus page (T&Cs apply). Full account rules sit in our Terms and Conditions. Ready to set your limits from day one? Head to registration and configure them as soon as your account is verified.